We have been recovering consumer debt for nearly a decade. Within 24 hours of placement, your account is assigned to a collector that specializes in consumer debt. In the first call, we encourage your customers to resolve as much as they can and then work with them to set up a reasonable payment plan. We protect your reputation and treat your customers like people. No bully tactics, just professional communications. Since all calls are recorded you eliminate the risk of complaints and lawsuits.

(1) When you place an account it is assigned to a collector that is familiar with Consumer Debt, a recovery plan is devised and the account becomes active. You can follow the progress of your accounts through our online account management system. (2) We use advanced technology to automate initial contacts to your customer. If your customer cannot be located, they are run through a skip tracing system so we can update their contact information. (3) Collection efforts include letters and calling cycles. Once your customer is contacted, a specialist will seek to understand your customer’s unique financial situation to bring your accounts current. Litigation Services are available for non-responsive accounts. (4) We will urge your customer to make payment in full or negotiate a payment arrangement. Debtors that do not have a checking account or credit card are submitted to our partial payment arrangement department where a payment schedule is arranged. Monthly follow up is continued to ensure your customer honors their commitment.